FAQ

Delivery

Where do you deliver?
We currently deliver within the UK.

How much is delivery?
Delivery is free on orders over £35. For smaller orders, the delivery cost is shown at checkout.

How long does delivery take?
Orders are usually delivered within 2–3 working days of dispatch. See our delivery policy for details.

Returns

Can I return an item?
Unopened items can be returned within 14 days of delivery. Opened or used items cannot be returned. See our returns policy.

My order arrived damaged or incorrect. What should I do?
Please email us with your order number and a photo as soon as you receive it, and we will put it right.

Products

Where can I find ingredients and allergen information?
Full ingredient and allergen information is printed on every pack. If you have an allergy or intolerance, please email us before ordering and we will be happy to help.

How should I store the products?
Please follow the storage instructions on the pack.

Payment

Which payment methods do you accept?
Visa, Mastercard, American Express, Maestro, Apple Pay, Google Pay, Shop Pay and Klarna.

Wholesale

Do you sell wholesale?
Yes. Shops, delis and restaurants can email us for wholesale enquiries.

Contact

Email info@bonafinds.com or use our contact page.